Frequently Asked Questions
We know starting therapy can come with a lot of questions especially when you're navigating referrals, funding, waitlists, and trying to work out what support may look like for your child.
We’ve created the sections below to help make things feel a little clearer and easier to navigate.
If you’re ever unsure, please feel free to reach out to our team.
Questions about referrals, first appointments, parent consultations, waitlists, and what to expect when beginning support with Wildflower Kids Therapy.
Common Questions
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What happens after I submit an enquiry?
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What is a parent consultation?
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Do I need a referral?
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What do first sessions look like?
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Do you offer clinic, mobile, and telehealth appointments?
Information about NDIS, Medicare pathways, private health rebates, session billing, and payment processes.
Common Questions
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Do you accept NDIS?
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What is a GP Chronic Condition Management Plan (CCMP)?
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What is the Complex Neurodevelopmental Disorder (CND) pathway?
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Can I use Private Health Insurance?
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What are your session fees?
Learn more about what Occupational Therapy is, how we support children, and our neurodiversity-affirming approach.
Common Questions
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What does a paediatric Occupational Therapist do?
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What ages do you support?
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What concerns can OT help with?
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What does neurodiversity-affirming mean?
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Are sessions play-based?
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Who do you support?
Quick Answers
Do I need a referral?
Not always - Private and NDIS clients generally do not require a referral. Medicare-funded services do require referrals from a GP, paediatrician, or specialist.
Do you accept NDIS?
Yes, we accept:
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Plan-managed NDIS participants
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Self-managed NDIS participants
Please note that we are not NDIA registered.
Where is your clinic located?
Our clinic is located in Mudgeeraba on the Gold Coast. We see families from across the Gold Coast and Northern NSW, from Tweed, Robina, Burleigh, Varsity Lakes, Nerang, all the way to Yatala. We also offer mobile and community appointments and telehealth services where appropriate.
Do you offer after-school appointments?
After-school appointments are limited and often in high demand. Availability can vary depending on clinician schedules and current caseloads.
Still Have Questions?
We understand every child and family is different. If you're unsure where to start or would simply like to talk things through, our team is always happy to help.
You can contact our team via phone, email, or our enquiry form and we'll help guide you through the next steps.
If you'd like to take the next step, you can complete our Getting Started Form below.